Residential Moves

Removing the stress from moving.

Norman Ferns Removals has been providing a professional and bespoke moving service for three generations since 1947. We understand that moving home can be stressful, especially when choosing who to trust with the removal and transportation of your treasured belongings. Our residential removals service based in Leek, Staffordshire, utilises a tailored plan and skilled and experienced staff to provide a smooth, comprehensive and stress-free service.

A Guide to a successful move

Call to arrage a FREE survey

Contact Norman Ferns,
and arrange a suitable time
and date for a move consultant
to visit your home.

Friendly Surveyor will assess your needs

Our move consultant will visit
your home on the agreed date
and time, and will speak with you
to get a clear understanding of the
removals services you need, assess
and measure your belongings and
identify your wrapping and packing
requirements.

Receive your quote & move plan within 24 hours

The paperwork you receive after
the visit will include the costs
for your move and a schedule of
activities on move day.
If appropriate, your move quotation
will include a list of options for
you to consider.

Choosing the removals plan you need

Take some time to read the removals
quotation and our move plan.
Consider and compare the costs of
the options that have been
recommended.

Call to discuss dates/availability

Once you are happy with your quotation,
it is important that you book your move
as soon as possible. Bookings are being
taken all the time and availability is
changing day-by-day and sometimes
hour-by-hour. Call us to let us know you
would like to use Norman Ferns for
your removal. Also, don’t forget to
complete and return all relevant
paperwork.

Call to confirm date & time

When you have a confirmed date and
wish to confirm your move, telephone
your move consultant with the date and
time of your move and the date you
need to exit your home. Also tell them
your moving in date and the time you
expect to obtain the keys. This will enable
your move consultant to check availability
of resources and allocate them to your
move and secure your move date.
A deposit will be required to secure the date. 

Payment

Norman Ferns can provide details of our
bank account for on-line payments plus
we also accept payment by debit or credit
card over the telephone.
You may also prefer to pay by cheque but
please be aware this will need to be received
seven working days in advance of the
move to enable clearance.

Protecting Your Items

As a family run business, we take pride in the care and protection of your belongings, through both the use of high-quality packing materials and transit blankets, to the attention we take when manually handling furniture and boxes.  

Experienced & Skilled

With dedicated staff that are trained in the professional standards of the removals industry, such as correct lifting methods, specialist packing techniques and the proper loading and unloading of removal vehicles, there is no team better equipped to handle your valuables.

Your Move, Your Way

From transporting a single carton around the corner, to a complete household to the other side of the world, Norman Ferns Removals has the means and expertise to meet your moving needs.

There is no ‘one size fits all’ removals service, which is why we always take time to talk to our customers and formulate an in-depth and tailored plan with them. This helps ensure a smooth, hitch-free service. Our experience in the industry and our dedicated team can help take the stress out of the moving process, so you can focus on enjoying your new property.

If you live in Leek or Cheadle, or the in surrounding areas of Stoke on Trent, Macclesfield, Congleton, Buxton and Ashbourne, then our residential moving service is ideal for you.  We offer a reliable, professional and friendly service when you need it most. So, if you’re moving home or office, locally or long distance let us take the strain.